Marketplace MX and LATAM async processing problems

Incident Report for DocPlanner

Resolved

This incident has been resolved.

Posted Dec 10, 2024 - 15:59 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 10, 2024 - 15:57 CET

Update

We are continuing to work on a fix for this issue.

Posted Dec 10, 2024 - 15:47 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 10, 2024 - 15:26 CET

This incident affected: Marketplace (Marketplace: Brazil, Marketplace: Mexico, Marketplace: Chile, Marketplace: Argentina, Marketplace: Colombia, Marketplace: Peru).